JEN HIGMAN

JEN HIGMAN
Creative Director / Art Director
TECHNICAL SKILLS
Adobe Creative Suite
HTML and CSS editing and QC
Social media platforms
Jira, Trello, Workfront
Microsoft 365
Digital illustration and animation
Copywriting
Image manipulation/retouching
Mock-ups, mood boards, pitch materials
File prep for production and launch
LEADERSHIP SKILLS
Emotionally intelligent, empathetic
Effective written/verbal communication
Visual direction: print, digital and video
Copy direction
Photo/video shoot direction
Mentoring and training
Client presentations and relations
Conducting interviews, hiring
Project scoping/budget estimates
Presentations: internal and client-facing
EXPERIENCE
Creative Director
Guaranteed Rate Companies
February 2012 - Present
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Lead the creation of compelling print and digital assets, driving
customer acquisition, retention and recruitment for corporate
brand initiatives and referral partners. -
Partner with senior leadership and project managers to develop highly effective design strategies for both corporate brands and retail loan officer leadership.
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Mentor and train junior designers, fostering their professional growth and design expertise.
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Manage a cross-functional team of designers, delivering
omni-channel creative solutions within a fast-paced, in-house
marketing environment. -
Translate leadership and stakeholder briefs into actionable direction, ensuring seamless project execution by identifying and mitigating potential roadblocks.
-
Oversee the organization and management of digital assets and
design files, ensuring proper version control, easy access and smooth collaboration across the team.
Graphic Designer
Superior Mortgage
January 2008 - February 2012
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Led the creation of all marketing and advertising materials, overseeing the full design process from concept to completion.
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Mentored and trained junior designers, enhancing team skill sets and improving overall design output.
Graphic Designer
Merchant Street Printers
May 2002 - January 2008
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Developed logos, business cards, advertisements, and other printed materials, collaborating closely with clients to assess needs and deliver impactful solutions.
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Oversaw the entire production process, from initial concept through to final delivery.
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Worked directly with press operators to optimize cost-effective printing solutions and ensure high-quality results.
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Managed the transition from digital designs to print plates, ensuring precision and quality in every project.
Graphic Designer
Verizon
January 2001 - May 2002
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Designed directory ads for various companies from all over
the country. -
Designed ads to upsell existing client ads.
Guaranteed Rate
February 2012 - Present
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Craft compelling print and digital creative assets for our corporate brand, customer acquisition, customer retention, referral partners and recruiting.
-
Collaborate with senior managers and project managers to craft highly effective design solutions.
-
Train and mentor junior designers.
-
Lead a team of designers to produce omni-channel creative work within a fast-paced cross-functional in-house marketing team.
-
Relay briefs from leadership and internal stakeholders, provide direction for successful fulfillment, identify and remove potential obstacles.
EDUCATION
Rutgers University
BFA, Graphic Design
Anthenaeum Honor Society